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Showing posts from April, 2022

Truist merger causes delays for SunTrust customers

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Customers were expected to be able activate their credit and debit cards last week, but many aren't. Truist has made another move towards completing its long-running merger with SunTrust and BB&T during the long weekend of Christmas - with some minor hiccups for customers. When SunTrust switched to Truist products last weekend the bank reported that some customers were delayed when they tried to utilize the newly-created Truist debit cards once the cards were activated.   This issue has been resolved Monday, according to the bank. The bank didn't disclose how many customers were who were affected by the delay, even though it was only a "limited" number according to the Truist in a letter to the Observer. "We apologize for any inconvenience that this could cause our customers. We appreciate their patience as they transferred SunTrust items to Truist this past weekend,"" The bank stated. However, a number of customers have taken on social media to voi...